0800 Telephone Numbers

Make it easy & free for callers to contact you by using a 0800 number

0800 Telephone Numbers – Reflect Quality & High Standards

Free 0800 numbers provide customers with confidence. The public associate 0800 numbers with large, national and established brands that have given some thought to customer care. 0800 phone numbers also instil public trust since they are aware that the call is free and, with the adverse publicity which has surrounded call charges to some other 08 numbers, this can make a world of difference. Call costs can be a barrier between your business and its potential customer base and 0800 numbers effectively remove this barrier making your business more accessible and fostering the impression that you care, something which can contribute very positively to your brand reputation.

0800 Telephone Numbers and Customer Service

The public prefers to call free phone 0800 numbers when making sales enquiries, complaints and so forth and by offering them a free call you can get them onside much more easily than you would were they to be left wondering how much it is costing them to call you. This makes customer service a much more straightforward task, and with professional call management features such as call hunt you can make sure that they are connected to an available agent as quickly and efficiently as possible which serves to further streamline their experience. Other features such as interactive voice response are useful both for out-of-hours calls or when the customer can find the information they need simply by typing into their phone or answering automated questions about their query.

0800 Telephone Numbers - Calls from Mobile Phones

Under a new Ofcom proposal 0800 calls will no longer be chargeable from UK mobile phones at some point in the near future. This will consolidate the public trust that surrounds these numbers and also eliminate any confusion about call charges to 0800 from mobile networks, making 0800 an even better choice. However, when this happens, owners of 0800 numbers will be expected to pay the inbound call rates from mobile callers which will be much higher than they currently pay to receive calls from mobiles. For those running free phone services it will be very much a case of weighing up the benefits against the additional costs and some may choose to switch over to 03 numbers which give the caller a low call cost and which will not be affected by the increased cost of operation.

Free features, benefits and advantages of 0800 telephone numbers:

1. Attract more customers resulting in more enquiries and more sales. 0800 telephone numbers can give you an edge over the competition.
   
   
2. Do not miss anymore of the calls and don’t keep callers waiting. Call hunt will identify available lines and route the call there, ensuring that you need never miss a call or keep your callers waiting for an unnecessary length of time.
   
   
3. Free 0800 telephone numbers allow you to track and compare the success of different advertisements showing which 0800 numbers are performing best and generating most enquiries. You can also track peak times.
   
   
4. No separate phone line is required. You can use both your normal 01/02 number and your free phone 0800 numbers together without any problem.
   
   
5. Research shows that 0800 number can generate up to 70% more inbound call traffic than other 08 numbers.
   
   

Could 0800 telephone numbers increase the return on our advertising investments?

Yes. Research shows customer responses increase by anything up to 300%.

Can I use multiple 08 numbers rather than just one 0800?

Absolutely, yes. Many companies use different 0800 numbers for different advertising campaigns so that they can monitor the response from each campaign. In addition they may also use 087 for support and 084 for a service desk number. Some also use different 08 number ranges for different departments, locations or teams. 08 telephone numbers can be used to support any large or complex organisation model with appropriate numbers being allocated to the right contact points including 0800 phone numbers as well as 0845, 0844, 0871, 03 and 09 phone numbers. A revenue share can be received on both 0871 and 0844 numbers which can be used to offset the charges incurred on 0800 or 0330 phone numbers. All these 08 numbers can all point to the same landline or ddi numbers or ring in any order on any combination of lines anywhere in the world.

Can I route out of hours calls to my mobile with an 0800 telephone number?

This is straightforward. You can set up an 0800 number to route calls elsewhere outside normal business hours such as to a late night call center or to a mobile phone. For small businesses, being able to route calls to your mobile allows you much more freedom, allowing you to be out of the office and still not miss a single call from prospective customers. Plus, since the caller used a freephone 0800 number to contact you they will still get a free call from a landline and they will still percieve you as a national business since the point of contact for them is an non-geograpgical number. You can even have several different numbers routed to your mobile simultaneously so you could take freephone 0800 sales calls, 0844 service calls and 0871 support calls all at the same time and while you are either at home or on the road, giving you much more freedom and flexibility in the way that you run your business.

So how exactly does an 0800 telephone number work?

When a customer calls your 0800 freephone number, the call is automatically and seamlessly directed to the landline number or mobile number of your choice. We can route calls to anywhere in the world, and additional features such as divert are available, so if a call is not picked up after a specified number of rings it will then divert to a second or even third number to ensure that the call is not missed. Your landline and mobile numbers are not affected by routing 0800 numbers to them.

Call 0800 692 4444 to speak to a UK business telephone number consultant. If calling from a mobile you can use 0330 30 31 444 for a local rate call, or email new@0800uk.co.uk

Find out why we only use tier one carriers to deliver your 0800 calls here

0800 Numbers
Features & Benefits

• Non-Geographic National Presence
• Route calls anywhere in UK or abroad with 0800 numbers
• Unify & Control Caller Experience
• Disaster Recovery Plan Automatically Route Engaged & Unanswered Calls
• Promote 0800 Calls Monthly
• Free for Caller from UK landline

How to Get a New
0800 Number Live Today

• > Choose your 0800 number
• > Give us your details
• > We send/email you agreement
• > You fax / post back today
• > We connect your 0800 today
• > We set up web portal

0800 Numbers

• Standard Free Set Up
• (Fees for Gold 0800 Numbers)
• Zero Monthly Rental
• Minimum charges do apply


• Pay from 3.75p/minute, 30 day term
  (Equivalent to £2.25 Hour/line)

• Welcome / Out of Hours Message

• Route to Multiple Destinations